Run voice AI in your enterprise. Or run your own voice AI company on ours.

Pick up inbound enquiries, call a lead list back, qualify who is worth a human, book the next step, and follow up on WhatsApp. If the caller needs a person, it transfers. If it hits voicemail, it moves on. You get a recording, a transcript, and a cost for every conversation.

Yes. Buy a number, point inbound at the agent, and run outbound campaigns from a contact list, with calling hours, timezones, and a do-not-call list. One agent, both directions.

No. The same agent can sit on your website as a talk button, in your brand, with your greeting. A visitor speaks. It is the same conversation your phone customers get.

You give it your website, brochures, FAQs, or a written brief. On the call it answers from that material, so it does not invent a price or a policy you do not have.

Partner economics are scoped on the first call so we can match what fits your stage and your vertical. Most partners earn meaningful recurring revenue from their very first client. We share the full model in the first conversation, and there are no surprises in the agreement.

No. You need a sales motion and a delivery process. Models, telephony, dashboards, and integrations are our problem. We train your team to configure agents from a vertical playbook in days, not months. Most partners onboard their first client with a two-person delivery team.

Yes. The engine is vertical-agnostic. We ship playbooks for nine verticals and will help you build a tenth if you bring the demand. Our team co-builds the first reference customer with you.

We are selective. We onboard partners we can co-sell with, not against each other. Geographic and vertical exclusivity is discussed deal-by-deal. We would rather sign three serious partners in a region than thirty casual ones.

Yes. Your brand on the console, your domain, your colours, your collateral. The HeyKoala brand stays on infrastructure pages a client would not ordinarily see. End customers experience your brand, not ours.

Agencies that already have a sales motion into a vertical, ideally with two or three named accounts they can pilot with. Less about size, more about commercial muscle and a clear ICP. Solo founders with a strong vertical thesis also do well.

Yes. Enterprise customers can run HeyKoala Voice in their own VPC across AWS, Azure, or GCP. For regulated industries, we ship a fully on-prem deployment with self-hosted STT, LLM, and TTS. Available under enterprise licensing and partnership agreements.

Multi-model orchestration over Claude, GPT, Gemini, and self-hosted Llama. Per-tenant routing rules let you pick the right model for cost, latency, or capability. Self-hosted deployments default to open-weight models.

PII redaction at the inference layer before any third-party API call, an architecture and control set mapped to ISO 27001 Annex A and SOC 2 Trust Service Criteria so HeyKoala sits inside your audit boundary instead of widening it, HIPAA-aware workflows for healthcare, and data residency you control (India, EU, or your specified region). Audit logs are exportable to your SIEM, and we provide evidence packages and a control matrix your assessors can use without reverse-engineering the platform. Active certification is on the roadmap and the status is shared under NDA on request.

Cloud pilot: 2 weeks. Production cloud rollout with custom integrations: 4 to 8 weeks. VPC or on-prem deployment: 8 to 12 weeks depending on infrastructure scope and compliance requirements. We staff a dedicated solutions engineer for every enterprise engagement.

Production deployments span hospitality groups in India and the Gulf, drive-thru rollouts in Saudi Arabia, and BFSI pilots with regulated banks. Architecture supports 1M+ concurrent calls with horizontal scale across regions.