About HeyKoala
The future of hospitality is autonomous.
HeyKoala.ai is the definitive Agentic AI solution that directly tackles fragmented technology, labor costs, and inconsistency. We deliver guaranteed, autonomous, end-to-end service that scales profitability.
Our Story
The gap we were built to close.
The genesis of HeyKoala.ai lies in Mangaluru, the Silicon Beach of India. We fuse decades of deep technology and rigorous AI engineering with the soul of warm hospitality.
We saw the industry stalled by generic systems that could talk but couldn't act. HeyKoala.ai was founded to move beyond simple Q&A. Our agents are autonomous: they understand context, build rapport, and act decisively across your entire technology stack.
What started as a voice AI solution for a single hotel chain quickly evolved into a full agentic platform. Today, HeyKoala powers AI agents for reservations, food ordering, guest feedback, staff coaching, and more across telephony, WhatsApp, and multilingual conversations.
What drives us
Where we are headed, and why.
Our Vision
To create the world's most intelligent agentic AI ecosystem for businesses that care deeply about delivering exceptional guest experiences.
Our Mission
To unify fragmented hospitality systems, elevate customer delight across every touchpoint, and drive measurable, continuous return on investment for our partners.
Why HeyKoala.ai
More than a script. Real conversations, real results.
Seamless Guest Journey. Autonomous Action.
We eliminate friction. Our Agentic AI executes multi-step tasks from confirming reservations to processing payments in a single conversation, without handoffs or delays. Guests get instant results, and your staff is freed from transactional busywork.
Authentic Rapport. Zero Language Barrier.
Our system goes beyond translation, offering authentic accent and multilingual service across 26+ languages. The voice on the line is professional, localized, and instantly builds trust, preserving the high-touch hospitality experience your brand promises.
Reliability. Insights. No More Fragmentation.
We solve the pain of fragmented systems by unifying your PMS/POS data, providing one source of truth. The result is guaranteed system reliability, data integrity, and real-time Revenue Intelligence to drive continuous service improvement.
The team
Meet the people behind HeyKoala.ai.
We don't just build products; we forge partnerships. Our mission is to deliver AI solutions as agile and ambitious as the businesses we serve.
Mohammed Azzan Patni
Co-Founder & Director
15 years in tech. Former Global Delivery Head for a 200+ engineer org. Drives product and customer success.
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Atul Benoy Philip
Co-Founder & Engineering Head
12+ years in AI/ML Engineering. Builds the platform, integrations, and voice engine.
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Jagadish Ayyanna
Chief Growth Officer
25+ years in Hospitality Product Sales. Deep enterprise network across Indian and Gulf hospitality and F&B.
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We don't build products, we build partnerships. Our mission is to empower businesses with solutions that are as agile and ambitious as they are.
Mohammed Azzan Patni
Co-Founder & Director, HeyKoala.ai
Ready to transform your guest experience?
Join the hospitality brands already using HeyKoala to automate guest interactions and coach their teams with AI.