HeyKoala AI for Vtiger
HeyKoala AI for Vtiger
Turn every voice and WhatsApp conversation into a guest record in Vtiger, with sentiment, preferences, and follow-ups already attached to the contact.
100%
Of conversations captured
0
Manual contact creation
Live
Sentiment on every record
Days
To full Vtiger sync
What HeyKoala does on Vtiger
Contacts created automatically
Every new guest who calls or messages becomes a Vtiger contact, with phone, channel, and consent captured.
Conversations attached
Every conversation is logged against the contact, transcribed, scored for sentiment, and tagged with the intent.
Tasks and tickets routed
Service requests and follow-ups appear as Vtiger tasks or cases against the right contact and owner.
How the integration works
Three steps from signup to live.
Authorise Vtiger access
Connect your Vtiger account to HeyKoala using the standard API. Choose which modules sync.
Map fields and pipelines
Contact fields, custom fields, and your service pipeline are mapped once, so records land tidy.
Go live across channels
Calls, WhatsApp, and forms all flow into Vtiger with the AI's context, transcripts, and sentiment attached.
Compatibility
Vtiger Cloud and Vtiger Open Source via REST API.
What you can run on this integration
Pick one solution or all of them. They share the same AI brain and the same guest record.
Service Desk & Tasks
HeyKoala answers guest requests across voice and WhatsApp, turns each one into a tracked task for the right team, and ch...
Learn moreCollect Guest Feedback
HeyKoala asks every guest how their stay is going, listens across voice and WhatsApp, and the moment something is wrong ...
Learn moreAutomate Reservations
AI agents that answer calls 24/7, handle reservations, modify bookings, and sync directly with your PMS. No more missed ...
Learn moreCommon questions
Does HeyKoala replace our Vtiger CRM?
No. HeyKoala enriches Vtiger. We capture conversations and create or update records, while Vtiger remains your CRM system of record.
Can we keep our existing Vtiger workflows?
Yes. Workflows, approvals, and automation in Vtiger continue to run. HeyKoala feeds them with cleaner, richer data.
What happens to a returning guest?
The AI looks up the contact in Vtiger by phone number. If they exist, the conversation logs against the same record and the AI greets them by name.
Plug HeyKoala into Vtiger. Go live in days.
See a live conversation read from and write back to Vtiger in a 30-minute demo.