Integration·CRM
HeyKoala AI for Vtiger.
Turn every voice and WhatsApp conversation into a guest record in Vtiger, with sentiment, preferences, and follow-ups already attached to the contact.
HeyKoala AI for Vtiger
On Vtiger
What HeyKoala does on Vtiger.
01
Contacts created automatically
Every new guest who calls or messages becomes a Vtiger contact, with phone, channel, and consent captured.
02
Conversations attached
Every conversation is logged against the contact, transcribed, scored for sentiment, and tagged with the intent.
03
Tasks and tickets routed
Service requests and follow-ups appear as Vtiger tasks or cases against the right contact and owner.
How it works
Three steps from sign-up to live.
01
Authorise Vtiger access
Connect your Vtiger account to HeyKoala using the standard API. Choose which modules sync.
02
Map fields and pipelines
Contact fields, custom fields, and your service pipeline are mapped once, so records land tidy.
03
Go live across channels
Calls, WhatsApp, and forms all flow into Vtiger with the AI's context, transcripts, and sentiment attached.
Compatibility
Vtiger Cloud and Vtiger Open Source via REST API.
Common questions
Vtiger, answered.
Does HeyKoala replace our Vtiger CRM?
No. HeyKoala enriches Vtiger. We capture conversations and create or update records, while Vtiger remains your CRM system of record.
Can we keep our existing Vtiger workflows?
Yes. Workflows, approvals, and automation in Vtiger continue to run. HeyKoala feeds them with cleaner, richer data.
What happens to a returning guest?
The AI looks up the contact in Vtiger by phone number. If they exist, the conversation logs against the same record and the AI greets them by name.
Run it on this integration
What you can run on Vtiger.
Pick one solution or all of them. They share the same AI brain and the same guest record.
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Learn morePlug HeyKoala into Vtiger. Go live in days.
See a live conversation read from and write back to Vtiger in a 30-minute demo.