Integration·POS
HeyKoala AI for Rista.
Take orders by phone, WhatsApp, and in-room dining through HeyKoala, writing live to Rista with the menu, 86 list, and modifications in lockstep with your POS.
HeyKoala AI for Rista
On Rista
What HeyKoala does on Rista.
01
Live menu, prices, and 86 sync
Anything you change on Rista, the AI knows about. No stale prices, no offering items that are sold out.
02
Orders to KOT, automatic
Confirmed orders write to Rista as a KOT, with modifications, allergens, and combos handled exactly as your team would.
03
Multi-outlet routing
Calls and WhatsApp messages route to the right Rista outlet, with the right menu, in the right language.
How it works
Three steps from sign-up to live.
01
Connect to Rista
Standard API integration to your Rista account. Works across single restaurants and chains.
02
Map menus and outlets
Menus, modifiers, and offers are mapped once, so the AI is on script from the first call.
03
Switch on the channels
Phone, WhatsApp, voice note, and in-room dining ordering go live in days, not weeks.
Compatibility
Rista cloud POS, single restaurant or chain, with central menu and offer management.
Common questions
Rista, answered.
Does HeyKoala support Rista's combos and offers?
Yes. The AI reads combos and offers from Rista live and applies them at the moment of confirmation, so the bill always matches the POS.
What if a guest wants a customisation that is not on the menu?
The AI captures the special request as a note on the order. If it cannot be honoured by the kitchen, it flags it before the order is locked.
Can we route calls by outlet?
Yes. Multi-outlet brands can route by number, by location, or by the guest's pickup choice, with each outlet's Rista instance receiving its own orders.
Run it on this integration
What you can run on Rista.
Pick one solution or all of them. They share the same AI brain and the same guest record.
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Learn morePlug HeyKoala into Rista. Go live in days.
See a live conversation read from and write back to Rista in a 30-minute demo.