Plans That Grow With You
Start small, scale fast. No hidden fees, no long-term contracts. Every plan includes a free trial.
Launch
For small hotels, rentals, and hostels getting started with AI.
Switch to annual to save 1 month
- 100 AI minutes/month
- Inbound & outbound calling
- Service desk & ticketing
- WhatsApp notifications (100/mo)
- Guest CRM (500 guests)
- Up to 2 staff members
- Call insights & analytics
Scale
For hotels ready to automate everything.
Switch to annual to save 1 month
- Everything in Launch, plus:
- 500 AI minutes/month
- Dedicated phone number
- PMS sync (eZee, with more PMS coming soon)
- AI Concierge (in-room dining)
- Guest feedback via AI calls
- WhatsApp notifications (500/mo)
- Guest CRM (5,000 guests)
- Up to 10 staff members
Enterprise
For hotel chains and premium properties.
- Everything in Scale, plus:
- Unlimited AI minutes
- Multilingual voice support
- Custom PMS, intercom & PBX integrations
- Custom APIs
- Unlimited staff & guests
- Dedicated account manager
- SLA guarantee
Feature Comparison
See exactly what each plan includes.
| Feature | Launch | ScalePopular | Enterprise |
|---|---|---|---|
| AI Minutes | 100/mo | 500/mo | Unlimited |
| Inbound & Outbound Calling | |||
| Service Desk & Ticketing | |||
| Guest CRM | 500 guests | 5,000 guests | Unlimited |
| WhatsApp Notifications | 100/mo | 500/mo | Unlimited |
| Staff Members | 2 | 10 | Unlimited |
| Dedicated Phone Number | |||
| PMS Integration (eZee) | |||
| AI Concierge (in-room dining) | |||
| Guest Feedback via AI Calls | |||
| Custom PMS / Intercom / PBX | |||
| Multilingual Voice | |||
| Custom APIs & Integrations | |||
| Dedicated Account Manager | |||
| SLA Guarantee | |||
| Support | Priority | Dedicated |
Frequently Asked Questions
Everything you need to know about HeyKoala pricing and plans.
How long does setup take?
Launch and Scale plans can be set up in under 5 minutes. Enterprise deployments typically take 2-4 weeks depending on integration complexity.
Do I need to replace my existing PMS or POS?
No. HeyKoala integrates with your existing systems including Oracle Opera, eZee, Mysoft HMS, PetPooja, Restroworks, and Rista. We work alongside your current tech stack.
What languages does HeyKoala support?
HeyKoala supports 26+ languages for both voice and WhatsApp interactions, including English, Hindi, Arabic, Spanish, French, German, Japanese, and more.
Can I try before committing?
Yes! Launch and Scale plans come with a free trial. No credit card required. Start automating in minutes.
What's the difference between Launch and Scale?
Launch ($29/month) includes 100 AI minutes, basic CRM, and 2 staff accounts - perfect for small properties. Scale ($79/month) adds 500 AI minutes, service desk with SLA tracking, feedback AI, a dedicated phone number, and up to 10 staff accounts.
How is Enterprise different from Scale?
Enterprise includes unlimited AI minutes, custom agent workflows, deep PMS/POS integration, multilingual support, unlimited staff, a dedicated account manager, and SLA guarantees. It's designed for hotel chains and resorts that need full-scale deployment.
What is HeyKoala Voice?
HeyKoala Voice is our standalone voice AI product available for any industry - not just hospitality. It includes inbound/outbound calling, campaign engine, lead scoring, and analytics.
Is my data secure?
Yes. HeyKoala uses enterprise-grade encryption, SOC 2 compliant infrastructure, and never shares your data with third parties. Enterprise customers can opt for on-premise deployment.
Ready to Get Started?
Start your free trial today. No credit card required.